Statement of Equal Opportunities:
Website Accessibility

Text-only version

A text-only version of the Internet site will be made available, which contains all of the text from the Internet, but does not show any graphics, images or photographs. Users will access the text only version by clicking on the "Text only version" link, which will be in the top left-hand corner of the site.

Access keys

The following access keys will be available for use:
• Windows users can press "ALT" plus the listed access key 
• Macintosh users can press "Control" plus the listed access key 
• Pressing "Enter" will then take users to the page.

We will include the standard recommended access keys, which include:

S = Skip Navigation
1 = Home page
2 = News
3 = Not yet available
4 = Search
5 = A to Z of Services
6 = Help
7 = Complaints procedure
8 = Terms and conditions
9 = Feedback
0 = Accessibility Help

Text and screen size

Users will be able to change the text size form within the browser by selecting "View" and then "Text size", as well as the screen size, reducing the number of words per line.

Styles and colours

Users will be able to specify the font sizes, styles, and colours, and foreground and background colours of Web pages displayed on the computer screen.  Internet Explorer users should click on tools, options and then the colours, fonts or accessibility buttons.

PDF files

Adobe® Acrobat® ReaderT is free software that lets users view and print Adobe Portable Document Format (PDF) files. Download Acrobat Reader.

Adobe can also help users access content using assistive technologies such as screen readers or screen magnifiers. Users can link to the Access Adobe website for information on making these documents accessible.

W3C Compliance

The World Wide Web Consortium (W3C) provides Web Content Accessibility Guidelines (WCAG) for people who create and maintain websites.
These guidelines help organisations provide websites that are accessible to people with disabilities. The guidelines are split into 3 priority levels:

• Priority 1
• Priority 2
• Priority 3 

All pages on our site will comply with Priority 1 and the majority of pages will comply with Priority 1 and 2.
We are committed to maintaining and improving the accessibility of our site. Our longer term aim is to provide a site that complies with all WCAG priority levels. 

Feedback
 
The website will include a feedback form, to allow users to offer suggestions for improvement.

Further Information

If you require any further information on our website accessibility standards, please visit the W3C website at http://www.w3.org.